Refund policy

1. CHANGE OF MIND RETURNS

Unfortunately we cannot accept the return of any of our dietary supplements because you have changed your mind.

Please choose carefully and ensure that the product you select is right for you, based on the advice received from your healthcare provider or general practitioner.

2. OTHER RETURNS

Vitality Life will accept Product returns and provide you with an exchange, repair or refund (as applicable) where:

• The product is damaged, or
• The product is faulty, and
• You can present your online tax invoice or other adequate proof of purchase.

Vitality Life reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect by you.

3. PROBLEMS WITH DELIVERY OR SHIPPING

Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact us at support@vitalitylife.top to assess the damage and to work out a solution.

You may be requested to provide a photograph of your item/s and /or delivery package to aid a speedy resolution.

Please contact us at support@vitalitylife.top to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.

4. CHANGES TO THIS RETURNS POLICY

We reserve the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.

This Policy is to be read in conjunction with our Terms and Conditions and Privacy Policy.